Senior Salesforce Support Analyst

Change Coordinator

IT & T

Project Management / Business Analysts

SAP/CRM/ERP

Software Development & Testing/IT Security & Compliance

Senior Salesforce Support Analyst | Service Cloud, Health Cloud & OmniStudio
Join a dynamic technology team delivering innovative Salesforce solutions across major digital and cloud programs. This role suits an experienced Salesforce Support Analyst with strong Level 2/3 support capability, hands-on platform administration skills, and the ability to troubleshoot complex issues across Service Cloud, Health Cloud, Digital Experience and OmniStudio environments.

Location: Hybrid – ACT, NSW, VIC, QLD, WA, SA
Contract Duration: 12 months with 1 x 12-month extension option
Security Clearance Requirement: Current Baseline clearance required

Essential Tasks:
  • Maintain and configure Salesforce Service Cloud, Health Cloud and Digital Experience applications.
  • Investigate and troubleshoot OmniStudio components, APIs, integrations and log sources.
  • Perform Salesforce administration, data integrity checks, configuration management and monitoring.
  • Deploy changes via an existing DevOps framework and support Agile delivery activities.
Key Criteria:
  • 4–5 years’ experience within the Salesforce ecosystem.
  • Experience providing Level 2/3 support for Salesforce applications.
  • Exposure to Apex, OOP concepts, triggers, controllers and classes for debugging.
  • Salesforce Admin ADM201 or ADM211 and Platform App Builder certification.
How to Apply
Does this role sound perfect for you? If so, to register your interest in this role, please either contact Hamza Zahid or the Compas Team on (02) 6230 0233 and send through your CV by following the link below.

About Compas:
Compas Pty Ltd is a Canberra based wholly Australian owned, Recruitment and Services company that has been operating since 1987. We specialise in the provision of permanent, contract and temporary recruitment services, as well as specialised Consulting assignments.

YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE
Due to the nature of this environment, candidates must hold a current Baseline clearance.
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