Helpdesk & Data Support Officer:
Baseline Cleared | ACT Join a busy onsite support team delivering responsive helpdesk assistance, system troubleshooting and data quality support. This contract is ideal for a customer-focused professional who can resolve straightforward enquiries, work confidently with data and stakeholders, and escalate more complex technical issues when required.

ACT | Onsite Contract Duration: 24 August 2026 to 9 October 2026, with a possible 1-month extension
Security Clearance Requirement: Current Baseline clearance required
Closing Date: 10.00am, 11 August 2026

Essential Tasks:

• Respond to helpdesk calls, emails and enquiries in a timely and professional manner.
• Troubleshoot basic system issues and resolve straightforward user enquiries.
• Perform data analysis, validation and quality assurance, including investigating anomalies.
• Escalate complex technical issues and system defects to the Team Leader.

Key Criteria:

• Strong verbal and written communication with effective stakeholder engagement skills.
• Ability to source information and provide accurate advice to users and stakeholders.
• Sound organisational skills with the ability to prioritise tasks and meet deadlines.
• Ability to apply sound judgement when following instructions, procedures and guidelines.

How to Apply: Does this role sound perfect for you? If so, to register your interest in this role, please either contact Louie Musolino or the Compas Team on (02) 6230 0233 and send through your CV by following the link below.
About Compas: Compas Pty Ltd is a Canberra based wholly Australian owned, Recruitment and Services company that has been operating since 1987. We specialise in the provision of permanent, contract and temporary recruitment services, as well as specialised Consulting assignments.

YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE: Due to the nature of this environment, candidates must hold a current Baseline clearance.