ServiceNow Consultant

HR & Recruitment

IT & T

Project Management / Business Analysts

Commencing ASAP
Contract until 30 June with a possible 5-month extension option
Must be an Australian Citizen with a Baseline Clerance
 
The Role

Join a major enterprise program where you’ll build and maintain CSDM-aligned service models and a high-integrity CMDB to support onboarding and operational assurance across a Protected ServiceNow environment. You’ll work end-to-end across business services, application services, technical services and infrastructure CIs—creating the relationships and dependency structures needed for smooth service transition, incident/change support, monitoring and audit readiness.
 
Responsibilities
  • Design and maintain end-to-end CSDM-aligned service models and CMDB structures
  • Define service relationships and dependency mappings to enable ICT service onboarding
  • Collaborate with integration/data teams to align modelling with workflows and cross-domain needs
  • Run stakeholder workshops and produce governance-ready documentation for assurance and audit
 
Desired Skills and Experience
  • Strong hands-on ServiceNow experience with CSDM, CMDB, and service modelling best practice
  • Experience establishing service relationships/dependencies (service mapping mindset)
  • Proven stakeholder engagement skills (workshops, translating business needs into models)
  • Strong documentation capability and comfort working to governance/standards
 
How to Apply:
To register interest in this role, simply contact Daniel on 0477 515 094 or send your CV by following the link below.
 
About Compas:
Compas Pty Ltd is a Canberra based wholly Australian owned, medium-sized Information Technology Services Company since 1987. We specialise in the provision of permanent, contract and temporary recruitment services.
 
YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE
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